Contact Support
Have a question, found a bug, or want to request a feature? We'd love to hear from you.
Email: raceonetrainer@gmx.us
Response time: Within 2 business days
Frequently Asked Questions
- My workouts aren't syncing from Apple Health. Open the app, then go to Settings → Privacy → Health and confirm Race1 Trainer has Read access for Workouts, Heart Rate, and Active Energy.
- How do I change my training plan? Tap the Chat tab and describe what you'd like to change — the AI coach can swap, replace, add, or remove workouts.
- How do I delete my account? Go to Settings → Delete Account. This permanently removes all your data from our servers.
- The AI coach isn't responding. Check your internet connection. If the issue persists, email us at the address above.
Privacy Policy
Your health and training data stays on your device and in your private Firebase account. We do not sell your data. For full details, see our Privacy Policy.